Communication Development Officer (12-months Fixed Term Contract)


Purpose of the Role

The Diocese of Ely is seeking a Communication Development Officer to provide digital training development for its Changing Market Towns project.

The Changing Market Towns project focusses on enabling and sustaining church growth in small and medium-sized towns, enhancing the Diocese’s ability to realise its desire to engage, grow and deepen our commitment to God.

As Communication Development Officer, you will be responsible for working with and supporting the local Market Towns teams to structure and standardise their digital presence. You will provide the training needed for the local team to empower their sustained use of digital platforms, in-line with the local resources available, the target audience(s) and best practice.

You will report to the Head of Communications, working within the wider Programme Management Team.

Key Responsibilities

  • You will resource the local teams through the provision of initial hands-on support, working alongside the town Operations Managers and local teams to constructively review the use of any existing online platforms and advise and determine what to continue using and what might be less appropriate in the short to medium term.
  • It is expected that the primary platforms to be reviewed will initially include:
    • “A Church Near You”/parish website
    • Facebook/Instagram/Twitter
    • Zoom/Google hangouts/etc
    • YouTube
    • Mailchimp (or other digital emailing platform)
  • You will work with the local teams and the town Operations Managers to put in place the tools and the connections between the various platforms to integrate the digital offering, so they complement one another and are inter-connected.
  • You will support the local teams’ use the appropriate platforms for their key target audience(s), realising the limitations on time and budget.
  • You will support the local teams build a local network of digital users to support the ongoing and sustainable use of digital communication channels.
  • Where required you will put in place the digital analytics tools for the chosen platforms, using tools such as Google Analytics, Facebook Insights, and Twitter Analytics to implement high-level monitoring to support the local team understand and measure the impact of their digital communications.
  • You will work with and support the local teams to identify opportunities to maintain and/or enhance their live streaming and/or video recording offering, providing guidance on the practical options available and the set-up best-practice so that they can continue to reach and engage with those unable to physically attend a church-based service.
  • With support from colleagues in the Programme Office, you will help the parish plan to leverage these digital channels to support generous giving.
  • Success will be realised when the local teams have the tools, training and insights to deliver their missional work, complimented by a digital presence that is sustainable, efficient and effective.

Essential Skills and Personal Qualities

  • An excellent understanding of the essentials of a great website, supporting the local teams to address any shortfalls in-line with Diocese and Church of England best practice.
  • Experience in website content management including the use of analytics to optimise page layout and content.
  • Excellent understanding and use of the primary social media platforms to ensure the correct platforms are being utilised effectively and efficiently.
  • A solid working understanding of the available solutions available for live-streaming, video conferencing and video recording, as well as knowledge of the practical use and application of these technologies, particularly those within the often limited financial means available.
  • Adaptability and sensitivity to the varied needs of a volunteer-based charitable organisation.
  • Great people skills to effectively support and deliver a broad digital platform offering.
  • Ability to influence and inspire colleagues to adopt good practice.
  • Helpful, proactive and constructive attitude to work.
  • Excellent project focus and time management to deliver on the specific objectives and requirements of the role.
  • Excellent IT skills, including Microsoft Office and other industry standard tools.
  • The successful candidate should be sympathetic to the aims and ethos of the Church of England.

Terms and Conditions

  • Salary: £25,000 - £35,000 p.a. dependent on experience
  • Working hours: full-time, Monday-Friday (35 hours per week). There will be some evening and weekend work (inc. Sunday mornings) when initially providing situational time-appropriate training.
  • The role will be Ely based (subject to home working while Covid regulations dictate), with expected regular travel, as required, to the Market Towns, particularly Chatteris and Ramsey.
  • The successful role holder will require a full driving license and their own vehicle in order to travel as required by the role (vehicle expenses will be paid at a rate of £0.45/mile).
  • Pension: Membership of The Church Workers Pension Fund (non-contributory)
  • Contract: Initial one-year contract (fixed-term)
  • Employer: Ely Diocesan Board of Finance

Application Process

  • Deadline for Application: 5pm, 26th November 2020
  • Interviews: Subject to Covid-19 restrictions, to be held remotely within the first half of December 2020.
  • Application form: Download Here
  • Email your completed Application Form to [email protected]
  • For queries about this role, please email [email protected] in the first instance.

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Page last updated: 5th November 2020 3:30 PM
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We pray to be generous and visible people of Jesus Christ

Ely Diocesan Board of Finance is a company limited by guarantee registered in England and Wales with company number 142183, and a charity registered in England and Wales with Charity Number 245456. The registered address is: Diocesan Office, Bishop Woodford House, Barton Road, Ely, Cambridgeshire CB7 4DX. All rights reserved.